Examples¶

You can combine multiple routing methods to create an alerting system that gives your teams only alerts relevant to them.

Use Case 1: Route Specific Alerts to Seperate Teams and Slack Channels¶

In this example we are going to consider two teams, with #frontend and #backend channels. The Frontend team should only receive alerts that are from the Frontend namespace. All the alerts from backend namespace should go to the #backend channel

sinksConfig:
- slack_sink:
    name: frontend_sink
    slack_channel: frontend-notifications
    api_key: secret-key
    scope:
        include:
        - namespace: [frontend]

- slack_sink:
    name: backend_sink
    slack_channel: backend-notifications
    api_key: secret-key
    scope:
        include:
        - namespace: [backend]

For a complete list of filters, view the Scopes documentation.

Use Case 2: Route Alerts To Different Support Teams Based On Time Of The Day¶

Let's see how we can route alerts between two teams with different Slack channels. Between 12AM to 12 PM #payments-support-1 should receive alerts. The rest of the time #payment-support-2 should recieve notifications.

sinksConfig:
- slack_sink:
    name: payments_support_1_sink
    slack_channel: payments-support-1
    api_key: secret-key
    activity:
        timezone: UTC
        intervals:
        - days: ['mon', 'tue', 'wed', 'thu', 'fri', 'sat', 'sun']
        hours:
        - start: 00:00  # 12 AM
            end: 12:00  # 12 PM

- slack_sink:
    name: payments_support_2_sink
    slack_channel: payments-support-2
    api_key: secret-key
    activity:
        timezone: UTC
        intervals:
        - days: ['mon', 'tue', 'wed', 'thu', 'fri', 'sat', 'sun']
        hours:
        - start: 12:00  # 12 PM
            end: 23:59  # 11:59 PM

For more information on time-based routing, view

If you want to selectively apply time-based-routing to certain alerts only, then this method can be combined with Scopes. For example:

sinksConfig:
- slack_sink:
    name: payments_support_1_sink
    slack_channel: payments-support-1
    api_key: secret-key
    activity:
        timezone: UTC
        intervals:
        - days: ['mon', 'tue', 'wed', 'thu', 'fri', 'sat', 'sun']
        hours:
        - start: 00:00  # 12 AM
            end: 12:00  # 12 PM
    scope:
        include:
        - namespace: [payment, renewal]

- slack_sink:
    name: payments_support_2_sink
    slack_channel: payments-support-2
    api_key: secret-key
    activity:
        timezone: UTC
        intervals:
        - days: ['mon', 'tue', 'wed', 'thu', 'fri', 'sat', 'sun']
        hours:
        - start: 12:00  # 12 PM
            end: 23:59  # 11:59 PM
    scope:
        include:
        - namespace: [payment, renewal]