PagerDuty¶

Forward PagerDuty alerts to Robusta via PagerDuty AIOps Event Orchestration.

Prerequisites¶

• A Robusta account with API access.

• Your Robusta account_id, found in generated_values.yaml.

• A Robusta API key with Read/Write access to alerts, generated under Settings → API Keys → New API Key.

• An AIOps-enabled PagerDuty plan with admin access to Event Orchestration.

Webhook URL¶

https://api.robusta.dev/webhooks?type=alert&origin=pagerduty&account_id=<ACCOUNT_ID>

Configure PagerDuty¶

1. In PagerDuty, go to AIOps → Event Orchestration and open the orchestration that handles the alerts you want forwarded.

2. Under Automation → Webhook Actions, add a new webhook.

3. Set the Webhook URL to the URL above.

4. Add a custom header:

   Authorization: Bearer <ROBUSTA_API_KEY>
   

5. Save.

Verify¶

Trigger a test alert in PagerDuty. It should appear in Settings → Delivery Log and on the Robusta timeline.